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Location
Lisbon, Portugal
Language
German speakers
Category
Customer Service
Relocation package
included
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German speaking Customer Service Representative for Mercedes Benz needed to Lisbon! ( Relocation package included!!)
Your next career adventure?
Apply Now
Join Mercedes-Benz in Lisbon as a German Customer Service Representative!
Fluent in German and passionate about premium automotive experiences? We're in search of German-speaking customer service professionals to join the Mercedes-Benz family right here in the enchanting city of Lisbon. Become an ambassador for a brand synonymous with luxury, precision, and innovation, all while savoring the sunlit beauty and vibrant culture of Portugal's iconic capital. At Mercedes-Benz, we don’t just craft vehicles; we create unparalleled experiences. Set amidst Lisbon's picturesque streets, you'll be pivotal in upholding our commitment to exceptional service and customer delight. Accelerate your career and be part of driving the future of luxury mobility with us!
Responsibilities:
- Act as the first point of contact for customers, providing friendly and professional assistance via phone, email, or chat
- Answer inquiries, address concerns, and resolve customer issues promptly and efficiently.
- Provide product information, pricing details, and technical support to customers
- Assist in managing customer feedback, escalating complex issues as needed
- Strive to achieve customer satisfaction goals and contribute to a positive brand image.
What the employer offers:
- A meal allowance consisting of 5€ per working day
- Flexible working hours and a shift system that supports your work-life balance.
- Private health insurance from the day you sign your contract.
- The Atlantic Experience Program, with a free annual flight home, accommodation in one of our apartments, and complimentary Portuguese lessons.
Requirements
- Native German and B2 English Skills.
- Clear and effective communication skills and willingness to learn.
- Passionate about customer service & adventure
Ready for your adventure?
Then send your application in English today and we will contact you soon!
Get to know the prices in your new home town
Lisbon, Portugal
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Bread
€ 0.6
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Cappuccino
€ 2
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Box Office
€ 7
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Gym Card (Monthly)
€ 45
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Public transport (Monthly)
€ 40
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5km Taxi Ride
€ 4
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Small Apartment
€ 704
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Medium Apartment
€ 968
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Big Apartment
€ 1 144
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