Finnish Customer Service Ambassador in Malta

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Finnish Customer Service Ambassador in Malta

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Location

Valletta, Malta

Language

Finnish speakers

Category

Customer Service

Relocation package

included

Your next career adventure?

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As a member of the Customer Service Ambassador team, you will be a part of a diverse and ambitious group of people responsible for navigating players throughout their adventure with us. You will begin your Ambassador journey in our Service team, where you will be responsible for onboarding, educating, and supporting our customers. This team is a springboard for growing into either our Engagement team, where you will be able to get creative and upsell our product, or our Expert team, where you will have the opportunity to dig deep, expand your knowledge and learn more about the complex sides of iGaming.

What you need

Native Finnish Speaker
Passionate about identifying customer needs and providing first contact resolution
Experienced & comfortable interacting with customers, whether that be face-to-face, via calls or written communication
Target driven and eager to consistently improve your personal performance
Excellent at communicating, patient and able to explain complex topics in a concise way
Ambitious, eager and ready to learn

The offer

Monthly bonus incentives to reward high performance
Regular target based competitions
3 weeks of full training with constant attention and support
Career progression with managerial potential
Private health insurance
Wellness incentives, including gym passes
Gourmet lunches and healthy snacks prepared by our in-house chefs
Social events for building strong relationships with colleagues from all across the organisation