Are you fluent in French and passionate about providing exceptional customer service? If you're ready to embark on a career journey in the heart of Lisbon, Portugal, we have an exciting opportunity for you!
Join our dynamic, multicultural workplace in Lisbon, where you'll be at the forefront of delivering top-notch customer service. We value diversity, excellence, and teamwork, making our work environment a thriving hub for professional growth and personal development.
As a French-speaking Customer Service Representative, you'll be the friendly voice our customers rely on for support. Your daily responsibilities will include:
- Handling customer inquiries with professionalism and empathy.
- Providing solutions and assistance tailored to customer needs.
- Effectively communicating in French to address various customer issues.
- Collaborating with colleagues to ensure customer satisfaction.
Unlock the Perks of Your New Adventure!
- Atlantic Adventure Awaits: Embark on the Atlantic Experience Program, featuring paid tickets to Lisbon, a complimentary annual flight back home, cozy accommodation in our apartments, and the chance to master Portuguese with free lessons.
- Delicious Benefits: Savor a daily meal allowance of 5€ for every workday, adding a delightful touch to your work-life balance.
- Your Time, Your Way: Enjoy the flexibility of working hours and a convenient shift system designed to harmonize perfectly with your personal life.
- Health Assurance: From day one, you'll have private health insurance, ensuring your well-being and peace of mind.
- Fun-Filled Moments: Dive into an array of exciting After Work events and in-house tournaments, creating memorable experiences and lasting friendships. Your adventure begins here!
Our ideal candidate possesses the following qualifications:
- Language Skills: You are a native-level French speaker with a strong command of English, allowing you to communicate effectively with our diverse customer base.
- Customer Service Experience: You bring with you valuable experience in either B2C or B2B customer service, or have a background in a service-related field. Your previous experiences have honed your problem-solving and communication skills.
- Digital Proficiency: You have a keen interest in the digital realm and are well-acquainted with computers, mobile devices, and common digital tools. You effortlessly navigate the online world and are comfortable assisting customers with digital-related inquiries.
- Passion for Technology: Your enthusiasm for the internet and digital technologies shines through in your work. You're not just proficient; you're passionate about the online world and can confidently address customer issues related to computers, mobile devices, and digital tools.
Apply today by clicking the apply button and submitting your CV in English. One of our recruiters will review your application and invite you for a quick call to tell you more about the role and the employer.
