Looking for an exciting opportunity at Betsson, a leading online gambling company, celebrated for its success in the industry? Then look no further!
Tracing its roots back to 1963, Betsson made its entry into online gaming in 2002. Operating in over 20 countries, this esteemed organization adheres to the highest standards.
As a central part of the German Customer Service team, based in St Julians, you will be important in elevating the customer experience. Customers will reach out to you through phone calls, e-mails or a live chat and you will be the one who solves their inquiry and answers their questions.
What your new employer can offer you:
- Relocation Package: Paid direct flights to Malta and up to 5 weeks of free company apartment accommodation as well as €500 relocation bonus.
- Generous salary program: A competitive salary with regular raises every 6 months, and with the possibility of earning bonuses.
- Comprehensive insurance coverage: Private Health Insurance is covered. Generous vacation and sick leave.
- Exclusive professional and personal perks: Remote work opportunities abroad, wellness and WFH allowances, and free consultations with a company doctor.
- Engaging on-site amenities and added perks: Complimentary daily fruit, on-site café, free lunches, various clubs, discounts with local Maltese companies, regular team events, and certain night shift employees receive a complimentary taxi ride home. Limited car parking is available with a waitlist system in place.
What we are looking for:
- Bilingual Proficiency: Demonstrated fluency in both German and English, with a knack for clear and persuasive verbal and written communication, ensuring effective interactions with diverse stakeholders.
- Microsoft Office Mastery: Proficient in using the Microsoft Office suite, especially Word, Excel, and PowerPoint, to handle documentation efficiently, data management, and presentations.
- Customer Service Expertise: Solid background in delivering exceptional customer service across various platforms – whether face-to-face, online chat, or over phone calls, reflecting a dedication to meeting and exceeding client expectations.
- A Multitasking Expert: Ability to seamlessly handle multiple tasks concurrently, ensuring each task receives adequate attention and is completed efficiently.
- A Time Management Champion: Skilled in prioritizing and organizing tasks to optimize productivity, ensuring timely completion without compromising on quality.
When you join our team, you'll immerse yourself in a dynamic, multicultural setting where personal and professional growth is championed and celebrated. Dive deep into the flourishing iGaming industry, expanding your skills and knowledge.
Take the step and apply with your CV in English today!