Are you a problem-solver with the willigness to move abroad? Would you like to become part of a fast growing e-commerce close to bustling Amsterdam and take the next step in your career abroad? If your answers are yes – we are searching for you!
Our client near Amsterdam, XXL Horeca, is looking for German speaking Customer Service Representatives who will play an active role in the development of their brand in the DACH region, mainly Germany. They are an e-commerce scale up that has quickly become one of the main suppliers of equipment and products for the hospitality industry in the Netherlands, and are now growing fast in other countries too. Germany is a market with huge potential and this is your chance to become part of it!
A typical day in the office
After a chat with your colleagues over a morning coffee, you begin your shift at your desk, opening all the systems you need to prepare yourself for the inquiries of the customers. This will be handled via incoming phone calls, emails and chat messages. The customer comes first here, and you will be in charge of providing the highest possible service. Questions can range from inquiries about pre-sales consulting, preparing offers, after sales service amongst others.
The ideal candidate
- Has great communications skills in German and English (both written and oral)
- Is a great listener and problem-solver
- Brings along pevious experience from a customer service, sales or similar role
- Has strong communication and social skills
What your new employer offers
- Challenging and multifaceted role that has a lot of room for growth in a company with a flat hierarchy
- Attractive salary and a relocation package, including 1 month paid accommodation
- International workplace in a fast growing company just outside of beautiful Amsterdam
- Opportunities for growth and networking
Did you know..
..that the Netherlands is the sixth happiest country in the world? With its masterpieces of art, windmills, tulip fields and candlelit cafes coexisting with contemporary architecture, avant-garde design and effervescent nightlife, the country has become one of the top destinations for expats. Relocating here also means enjoying an exceptional work-life balance and being part of one of the world's safest and most tolerant communities. Make it your home now!
Then apply today by sending us a copy of your CV in English. If you are a good fit, one of our recruiters will reach out to you shortly after to schedule a quick call to discuss the position further.
Looking forward to speaking with you.
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Keywords: E-Commerce, Start-Up, Kundenservice, Kundensupport, Kundenservicemitarbeiter, customer service, customer support