Start your career at Mercedes-Benz and experience Maastricht!

Mercedes-Benz is more than just a brand – it stands for luxury, innovation, and excellent service. In the Customer Advocacy Team, you can directly contribute to maintaining and enhancing the high standards of the brand. You will work in an international and dynamic environment that constantly seeks new ways to provide top-tier customer service. Be part of a dedicated team and help shape the exceptional Mercedes-Benz customer experience.

Maastricht, one of the most charming cities in the Netherlands, offers the perfect combination of professional challenge and personal quality of life. The city blends historical beauty, cultural diversity, and a welcoming atmosphere. Experience a high quality of life while enjoying the benefits of an exciting career.

Your responsibilities in the Customer Advocacy Team:

• Main contact for customer issues and complaints
  
• Handling roadside assistance escalations
  
• Proactive problem-solving and improvement suggestions
  
• Documentation and analysis of customer feedback
  

What Mercedes-Benz offers you:

• Competitive salary and bonus
  
• Comprehensive training and personal development
  
• Attractive relocation and commuting packages
  
• 200 vacation hours, 8% vacation pay
  
• An international, dynamic team

Curious?
Take the opportunity to join the Customer Advocacy Team at Mercedes-Benz and enjoy life in Maastricht!
 Apply now and become part of a brand that stands for excellence!