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Love Coffee? Kickstart Your Career in Lisbon with Nespresso!

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Lisbon

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icons/export/moving abroad Relocation package

included

Your next career adventure?

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Do you have a passion for premium coffee and exceptional customer service? This is your chance to work for one of the most recognized coffee brands in the world!

 

We’re looking for Dutch-speaking Customer Advisors to join Teleperformance in beautiful Lisbon, supporting Nespresso’s customers. You’ll help coffee lovers with product inquiries, orders, troubleshooting, and brand engagement, ensuring a top-tier customer experience!

  

And the best part? You’ll be living in Lisbon, a city with 300 days of sunshine, stunning beaches, and an exciting international vibe!

   

What You’ll Do:

  • Assist Coffee Enthusiasts – Handle inbound and outbound customer interactions via phone, chat, and email.
  • Be a Coffee Expert – Provide guidance on products, sustainability initiatives, and the Nespresso experience.
  • Deliver First-Class Service – Ensure first-contact resolution and high customer satisfaction.
  • Engage & Retain Customers – Help customers discover new blends and offers, maximizing retention.
  


Requirements:

  • Fluent in Dutch & proficient in English – You’ll communicate with Dutch-speaking customers and collaborate with an international team.
  • Customer-focused mindset – You enjoy helping people and delivering outstanding service.
  • Willing to relocate – This is an on-site role in Lisbon, so you should be ready for an exciting move!
  • Flexibility – Available to work in rotating shifts (40h/week).
  


What’s in it for You?

  • Relocation Package – Flight reimbursement and optional company-provided accommodation in shared apartments.
  • Private Health Insurance – From day one, for your peace of mind.
  • Competitive Salary – Base salary + meal allowance and a performance bonus.
  • Comprehensive Training – A 20-day paid training program covering all aspects of the job.
  • Career Growth Opportunities – Work with an industry leader and develop your career internationally.
  • Fun & Community Events – Join language courses, surf classes, and social gatherings to make the most of your Lisbon adventure!
  

Ready to Brew Your Future in Lisbon?

If you’re passionate about coffee, customer service, and new experiences, apply today! Our recruiters will review your CV within 48 hours.

Your next career adventure?

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